Effective Date: 25-08-2025 MadinatyX (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our mobile application, website, and related services (together, the “Services”).
MadinatyX (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our mobile application, website, and related services (together, the “Services”).
We may collect the following types of information:
Personal Information: Name, phone number, email address, payment details, and other information you provide when registering or using our Services.
Location Data: Real-time GPS location to enable ride requests, parcel delivery, and route optimization.
Device Information: Information about your device, operating system, app version, and unique device identifiers.
Usage Data: Details about how you interact with our app, such as ride history, delivery requests, and preferences.
We use the collected information to:
Provide and improve our transportation and delivery services.
Connect passengers with drivers and customers with couriers.
Process payments and issue receipts.
Ensure safety, security, and fraud prevention.
Communicate with you regarding updates, promotions, or customer support.
Comply with legal and regulatory requirements.
We may share your information in the following cases:
With Drivers and Couriers: To fulfill ride and delivery requests.
With Service Providers: For payment processing, data analytics, and customer support.
For Legal Reasons: When required by law, regulation, or legal process.
Business Transfers: In case of merger, acquisition, or sale of assets.
We do not sell or rent your personal data to third parties.
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no online platform can be 100% secure, and you use our Services at your own risk.
Depending on your jurisdiction, you may have the right to:
Access and obtain a copy of your personal data.
Request correction of inaccurate information.
Request deletion of your personal data.
Opt out of marketing communications.
You can exercise these rights by contacting us at: [email protected].
Our Services are not directed to children under 18. We do not knowingly collect personal information from children. If we discover such data has been collected, we will delete it immediately.
We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Effective Date.” We encourage you to review this page regularly to stay informed.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
MadinatyX
Email: [email protected]
Website: https://madinatyx.com